It could happen that when starting a demo, you are asked to join the meeting as a guest. This is not expected in Demodesk! The reason why this happens can be traced back to the powerful yet complicated dynamics when saving cookies. Whenever you surf the web, cookies can be saved and become useful because they keep track of your research and save your personal information. However, this might include login credentials and thus affect the onboard of your own meetings. The fastest solution, if you are running short on time, is to open the meeting link in an incognito tab. Another effective solution is to:

  • Delete the past cookies,
  • Re-access your Demodesk account, and
  • Re-start the meeting.

Follow this article for a step-by-step guide on how to delete cookies from Chrome, Firefox, and other browsers.

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