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Frequently asked questions (FAQ)
Frequently asked questions (FAQ)
Browse our frequently asked questions for answers to common topics in Demodesk
23 articles in this collection
Written by
Demodesk Customer Success
and
Marcel Seibold
How do I delete or make admin a user from my company's account?
As an admin you have the rights to delete your teammates or make them admins as well
Written by
Demodesk Customer Success
Updated over a week ago
Requirements for using Demodesk
Video Conferencing Setup Requirements: Your Checklist for Hardware and Software
Written by
Demodesk Customer Success
Updated over a week ago
Host Meeting Experience
How hosting a Demodesk meeting looks like and the different actions you can take as a host
Written by
Marcel Seibold
Updated over a week ago
How to set default audio devices
Follow those step to always have the right hardware selected:
Written by
Demodesk Customer Success
Updated over a week ago
How does Demodesk manage time zones?
Rely on the effective integration with your calendar for perfect synchronization of your meetings across all different time zones
Written by
Demodesk Customer Success
Updated over a week ago
How can I disable Google Meet in Google Calendar?
If you are scheduling through Google Calendar it might make sense to disable Google Meet as the default conferencing option
Written by
Demodesk Customer Success
Updated over a week ago
Save Session Cookies
You will be able to automatically log back into websites for which the authentication is stored via cookies
Written by
Demodesk Customer Success
Updated over a week ago
Which browsers are best for Demodesk?
Demodesk screen sharing works on all recent browsers - even on older ones. But for Webcam and Desktop sharing, there are some limitations
Written by
Marcel Seibold
Updated over a week ago
How does the assignment Matrix work?
How Round Robin assigns meetings to your team members
Written by
Demodesk Customer Success
Updated over a week ago
How many people can take part in a web demo?
Demodesk offers conferencing solutions up to 20-25 participants
Written by
Demodesk Customer Success
Updated over a week ago
How can I join a Demodesk meeting as a guest?
To join a Demodesk meeting as a guest is easy, you only have to click on the Demodesk meeting link and you're in.
Written by
Demodesk Customer Success
Updated over a week ago
Change the Aspect Ratio
Optimize the Layout of your Meetings
Written by
Demodesk Customer Success
Updated over a week ago
Tokens
Save time with personalization
Written by
Demodesk Customer Success
Updated over a week ago
Audio Troubleshooting
Want to solve common audio problems? Take a look here:
Written by
Demodesk Customer Success
Updated over a week ago
Manage Audio and Video settings
Solve the most common issues:
Written by
Demodesk Customer Success
Updated over a week ago
How can I disable Google Hangouts in Google Calendar?
If you are scheduling through Google Calendar it might make sense to disable Hangouts as a conferencing option
Written by
Marcel Seibold
Updated over a week ago
Want to save your log ins in Demodesk?
We can save your cookies from websites in Demodesk - this way you can activate "Keep me logged in" on websites across different demos
Written by
Marcel Seibold
Updated over a week ago
Why is a Demodesk meeting not covering the full screen inside my browser?
We do our best to optimize Demodesk to different screens, by focusing on displaying your app in the best way for your customers
Written by
Marcel Seibold
Updated over a week ago
"Email Account of invite sender not connected"
Solve this issue by following those steps:
Written by
Demodesk Customer Success
Updated over a week ago
Troubleshooting
Want to solve the most common issues? Take a look here:
Written by
Demodesk Customer Success
Updated over a week ago
How can I give feedback to Demodesk about the quality of my meeting?
If things don't go as planned with your Demodesk meetings, feel free to give us feedback immediately after your call has ended
Written by
Marcel Seibold
Updated over a week ago
Where do the Demodesk Tokens take the information from?
In the Event types, Tokens can help you make emails more customized. Here is a table to show you where they take their values from
Written by
Marcel Seibold
Updated over a week ago
Which countries have a phone dial-in and how much does it cost?
Here you have a list of all countries with phone dial-in numbers and their costs.
Written by
Demodesk Customer Success
Updated over a week ago