Demodesk, like many other conferencing tools, carries out a significant amount of processing in order to achieve real-time face to face communication and video conferencing. It thus has requirements that need to be matched for ensuring good quality and high standard performance.

Here you will find some basic system, software and hardware guidelines that you can follow to set up a video conference that reliably maintains high-quality audio and video. We put together this article to give you a simple, straightforward checklist that you can use to get up and running with video conferencing.

Supported Operating Systems

Demodesk supports the current version and the two previous major versions of these operating systems:

  • Apple macOS
  • Microsoft Windows
  • Chrome OS

Supported Web Browsers

You should be using the latest version of one of the browsers listed below:

Recommended Hardware

In order to be able to use all of the Demodesk's functions, you should use certain hardware. You can take part in video calls if the minimum system requirements are met, but your devices should meet certain additional requirements for multitasking and the best image quality in video calls.

The minimum system requirements to use Demodesk are as follows:

  • Dual-core processor
  • 2 GB of RAM

In the following matrix, small video calls are intended to have up to 3 participants; whereas, large video calls up to 20 participants. The layout can be with video sharing or without. Finally, the resolution can go from high resolution (4k) to medium resolution (full HD).

Demodesk user scenarios

Recommended hardware (minimum requirement)

  • Small video calls
  • Large video calls (five participants and more) in focus layout
  • Dual-core processor
  • 2 GB of RAM
  • Small or large video calls with any layout
  • One or two tabs or apps open next to Demodesk
  • Quad-Core Intel Celeron N3000 series processor
  • Dual-Core Intel Celeron N4000 series processor
  • AMD 3000 series
  • AMD Athlon 300
  • Mediatek 8173

  • 4 GB of RAM
  • Small or large video calls with any layout
  • Show content in a video call
  • Five to ten tabs or apps open next to Demodesk
  • Quad-Core Intel Celeron N4000 series processor
  • 7th generation Intel i3 processor
  • AMD Ryzen 3 3300U

  • 4 GB of RAM
  • Small or large video calls with any layout
  • Show content in a video call
  • High resolution
  • Ten or more tabs or apps open next to Demodesk
  • 7th generation Intel i5 Quad-Core
  • AMD Ryzen 5 3500U

  • 8 GB of RAM

Fix problems with Demodesk

The following articles will redirect you to some best practices to solve your problems.

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