It is important, to know which devices, aswell as which hardware is recommended for using Demodesk. Please note, that there is another article discussing certain requirements for using Demodesk. It is important to know, that this article focuses more on hardware requirements, rather than internal requirements. (Link to the other article here).

Demodesk, like many other conferencing tools, carries out a significant amount of processing in order to achieve real-time face to face communication and video conferencing. It thus has requirements that need to be matched for ensuring good quality and high standard performance.

Here you will find some basic system, software and hardware guidelines that you can follow to set up a video conference that reliably maintains high-quality audio and video. We put together this article to give you a simple, straightforward checklist that you can use to get up and running with video conferencing. There is another article, discussing firewall and IT setup configurations. This is the link.

Demodesk supports the current version and the two previous major versions of these operating systems:

You should be using the latest version of one of the browsers listed below:

In order to be able to use all of the Demodesk's functions, you should use certain hardware. You can take part in video calls if the minimum system requirements are met, but your devices should meet certain additional requirements for multitasking and the best image quality in video calls.

The minimum system requirements to use Demodesk are as follows:

In the following matrix, small video calls are intended to have up to 3 participants; whereas, large video calls up to 20 participants. The layout can be with video sharing or without. Finally, the resolution can go from high resolution (4k) to medium resolution (full HD).

For further best practices and troubleshooting help follow these articles: