The Coaching Plus Insights allows you to monitor the performance of your team and ensure they spend the required time on coaching to improve continuously for maximum impact.
This dashboard gives you a quick glance at how well-established coaching is in your organization.
Recordings: The number of recordings in that timeframe. This includes all recordings, also short and no-show ones.
Recordings viewed: The percentage of recordings that were viewed at least once.
Recodings with comments: The percentage of recordings that have received at least once comment.
Recodings with feedbacks: The percentage of recordings that have received at least one feedback.
Feedback avg. score: The average feedback score for a teammate
Teammates who received feedback or comments: The percentage of teammates who have a recording in the timeframe and who received at least one feedback or comment.
Feedback and scorecards
The recorded feedback provides a complete view of all the evaluations from your team's meetings. This tool helps you grasp who got feedback, who gave it, and any additional comments that were included. By integrating recording feedback into your one-on-one sales coaching sessions, you empower your team members with specific, actionable insights, paving the way for enhanced sales performance and personal growth.
Recording feedback development
Observe the evolution of the feedback score across a timeline. This displays the average score for any selected team members. Should you wish to focus on a specific teammate, apply the teammates filter, and their individual scores will be highlighted on the graph. The goal here is to identify a positive trajectory within your team. It's crucial to ensure your representatives receive ample feedback, enabling them to refine their skills and performance.
Dive deep into the compilation of feedback comments. By examining who is commenting on which recordings and understanding the essence of their remarks, you gain a richer perspective on team interactions. Feedback comments are invaluable for sales coaching as they provide nuanced insights that numbers alone cannot convey. Through these comments, you can pinpoint specific behaviors, strategies, or techniques that resonate well or need refinement. Furthermore, such direct feedback can be a catalyst for constructive discussions, enabling representatives to grasp areas of excellence or avenues for growth. Remember, while scores give a quantitative measure, comments shed light on the qualitative aspects of a sales interaction, making them an essential tool in the coaching toolkit.
Explore a comprehensive list of your recording data. Not only can you delve into the details, but you also have the flexibility to export the information for further analysis or sharing. This extensive database is pivotal for tracking progress, identifying trends, and making informed decisions in sales coaching. Having accessible and organized data at your fingertips empowers you to be proactive and strategic in your coaching endeavors.