Billing information

Manage your subscription

Alina Stoehr avatar
Written by Alina Stoehr
Updated over a week ago

As an admin, you are able to access invoices, change your subscription and edit your billing information. You can make these changes in your company settings.

Manage Your Subscription

Demodesk offers different payment plans, depending on the features you would like to use. Please find more details about the other options on our website.
When you select your amount of licenses and the payment plan, you will be forwarded to Stripe, where we guide you through the payment process. You can find a summary of your billing on the billing page under company settings, as illustrated in the image below:

How to Add Seats

Admins can simply invite new users in the employee section to add seats.

If you add a user, we will check if you are above the number of licenses in your subscription. Every night we check if you have more licenses than in your subscription and if so, you will be billed pro-rata for the rest of the billing period.

How to Remove Seats

Admins can remove seats in Settings > Company > Teammates. Select the user you wish to remove and click on the 3 dots on the right > Delete:

Keep in mind that the billing changes depends on the the terms of your contract and the subscription billing period.


If you click on Invoices in the top right, you will be able to access those as a PDF document. They will be stored there and can only be viewed and downloaded by the admins.Β 

Billing Information

If you click on edit next to your billing info, a chat window will open up to assist you in making changes.

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