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How to integrate Pipedrive with Demodesk
How to integrate Pipedrive with Demodesk

Increase your data quality and facilitate documentation with the Demodesk Pipedrive Integration.

Alina Stoehr avatar
Written by Alina Stoehr
Updated over a week ago

If you connect your Pipedrive Account with Demodesk you ensure your customer interactions are logged, meeting notes are available and visible to you and your team, and you generally increase the data quality within your organization.

Capabilities of the Demodesk Pipedrive Integration:

  • Meetings are synced to Pipedrive and shown as activities.

    Please note: This is not the case for instant meetings.

  • Contact and company are created in Pipedrive if a guest schedules a meeting via the scheduling page and no contact with the respective email address exists yet.

  • Activities, and/or deals can be created automatically.

  • Custom Tokens can be connected with Pipedrive fields. Thus you can automatically sync the answers to booking questions to properties in Pipedrive.

  • Call notes will be synced to the related Pipedrive activity.

How it works:

Things you need to consider:

  • Make sure you use the same email address for Pipedrive, Demodesk, and your Google or Outlook account.

  • In order to sync your notes after a meeting, the activity must be present in Pipedrive. Only after scheduling a new meeting (with the Pipedrive integration connected), you will be able to sync the notes for that meeting.

    Please note: All the meetings scheduled before connecting Pipedrive won’t be synced since they are not present on Pipedrive yet. Also, the notes of an instant meeting will not be synced to the CRM.

FYI: If you have more than one CRM connected, you will now be able to choose which CRM you want to connect to a token.

Please note, that this only applies, when you have multiple CRM's (Hubspot/ Pipedrive/ Salesforce) connected.

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