Download the latest version of the extension here
The chrome extension is your hub for accessing your booking links, scheduling meetings, starting instant meetings, and linking to your Demodesk settings. It can either be installed by your Google workspace admin for all Demodesk users or by each team member individually.
This article is separated in three sections: installation, overall usage and inside of the Google calendar (Gcal).
How to use the extension inside of Gcal
Option 1) How to install the Chrome extension for everyone
Requirement: Google workspace admin access
We recommend installing the Demodesk Chrome Extension by default so everyone has quick access to the extension and is set up for success automatically. Note that you can define groups that should have the extension (e.g. Sales team).
Option 2) How to install the Chrome extension individually
You can install the extension through the Chrome App store here.
After installing, click on the puzzle icon and on the pin icon to pin it to your top bar.
Now you can use it by clicking directly on the Demodesk icon and accessing all your booking links
How to use the extension
By clicking the Demodesk extension icon, you can easily access all your links on the right sidebar without having to visit your Gcal.
The extension allows you to cover three of the most common use cases when scheduling meetings:
Access booking links
The extension shows all your team and personal booking links. By opening a group and selecting a Meeting type you get quick access to all the associated booking links. Either you can copy a team booking link which then will take a host based on the round-robin logic or you select a booking link for a specific host. You can just copy the link by clicking on it. More about booking links here.
Also, you can generate custom booking links to add teammates to a potential meeting. More details here.
If you want to schedule a meeting for a colleague then you can just search for it using the search field. It will show you all results where the keyword is included in the Meeting type name or in the assigned people.
Booking Links that you use regularly will show up in the recent link list and are limited to three links. This way you always have your most commonly used booking links at the ready.
Start instant meetings
Click on the extension > click "Start meeting". You can then start an instant meeting that uses your default Meeting type. How to set your default Meeting type see here.
Schedule a meeting
By clicking "Schedule" (see screenshot above) you get redirected to the scheduling dashboard to schedule a meeting quickly. See here for more details.
3. How to use the extension inside of Gcal
Schedule a new meeting with Demodesk
With the extension, you can choose what kind of a Meeting type should be associated with the meeting. Your default Meeting type will be pre-selected.
As the host
When you click on a calendar event in your Google calendar you will now see three different areas:
The main button that allows you to start or join your meeting depending if the meeting is 5 mins before scheduled start time or not.
A summary of what kind of meeting type is used and which playbook will be used that you can prepare and customize.
The three dots allow you to manage your meeting such as copying the meeting link, handing it over to a colleague, adding shadow participants, and managing the chrome extension settings.
Please note: The original host shouldn't delete the meeting in their Google Calendar since this would cancel it for all participants. The timeslot will still be shown as free- and hence bookable- even if the event is still there.
As the participant
When a meeting was scheduled with Demodesk and is in the calendar of your colleagues then you will be able to shadow it. Also, you will see which meeting type and playbook are being used so that you get the necessary context to understand if it is worth shadowing.
FAQ & Troubleshooting
Can I change the meeting type or owner via the extension?
It is not possible to change the meeting type or owner on Gcalendar via the extension. While the interface will show the changes, Demodesk will not show the meeting for the new host in the dashboard nor will the notifications be adjusted. Please use our handover function and make the changes on the Demodesk dashboard instead.
My extension is not opening
Please try refreshing your tab or restarting your browser.
I see two "Add Demodesk meeting" buttons in my google calendar
Please try refreshing your tab or restarting your browser
Does Demodesk send reminders?
Yes, we send them based on the selected meeting type. It is still personalized to the first external participant (defined as someone that is not a user of your Demodesk company).
What about Demodesk's meeting invite?
We do not send is the meeting invite attached to the meeting type. However, participants will still get the Gcal event invite.
Where does the Chrome extension pull the calendar event description from?
You can find it in your Settings > Connections > Extension Settings
For any other questions please get in touch with email@example.com