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Everything you need to know about custom booking links
Everything you need to know about custom booking links

Booking links allow your customers to pick a date and time in your calendar to schedule a meeting with you or your team

Alina Stoehr avatar
Written by Alina Stoehr
Updated over a week ago

This article provides more detail regarding the process of creating a booking link, empowering customers to independently select a suitable time for their upcoming meeting, eliminating the back and forth of email exchanges.

⚑Pro Tip: By integrating booking links into your playbooks, you can conveniently schedule follow-up meetings with your clients at the desired point during the meeting. This seamless integration ensures a smooth and continuous interaction with your clients. To learn more on how to insert your booking links into your Playbook, please refer to this article.

In general, booking links will lead to your custom booking page, which can be customised according to your whitelabel, as shown by the image below. If you want to learn how to generate an automated custom booking link that considers the hosts' and team members' availability, check out this article.

Before setting up the booking link, make sure to connect your Google or Outlook calendar to Demodesk. Check out this article on how to connect your calendar.

Do you want to change the language of a booking link? No problem, take a look here and learn how to display your booking links in another language.

⚑Pro Tip: Consider utilising a tandem booking link, which displays synchronised time slots that align with both your availability and that of a team member. This approach enables seamless coordination for joint participation in meetings, eliminating the need for time-consuming manual back-and-forth communication between you, your team members, and potential prospects. Refer to this article for more details.

In the following section, you will find a comprehensive breakdown of the following elements:

Auto-generate your booking link

To use this feature, use our wizard to auto-generate the custom booking link.

You can quickly create booking links when you are at the Meeting Types page.

Check out how to do so in our separate article here.

Create a booking link for the Meeting Type

By setting up booking links in a way that pre-selects the appropriate meeting type, you can enhance internal efficiency while keeping customers engaged throughout the process.

1. Check your Meeting Types

Navigate to Meeting Types and choose the one you want to use for the booking link. You can also create New Meeting (for your Team or Personal).

Make sure, to scroll down and activate the scheduling page section for your Meeting Type to enable booking via the link.

If you're creating a Team Meeting, you will also need to add your team members and adjust the distribution of the meetings. Go to the scheduling section and use the round robin if your capacities are different. For a more detailed guide about this algorithm check out this article.

By adjusting the start time increments, you can specify if the slots on your scheduling page should start every 15, 20, 30, 45, or 60 minutes as shown below. The smaller the increments, the more available slots will exist, therefore the customer will have more flexibility to decide when to meet with you.

The shown time slots can also be restricted by your own preferences, to do so, go to the availability section in your Meeting types settings.

2. Create the booking questions

The next step is to then create, rearrange and delete any booking question from the edit meeting type page as shown below. The only minimum requirement is to ask for Email and Name to make sure the invitations can be delivered.

Each field can represent a distinct type of information; however, it is essential to ensure that the description aligns with the token you are using. You can even use custom Tokens to get even more information from your customer, please view our guide here:

After you are done, simply click Save to set it live. You will be immediately able to use the link displayed in Demodesk.

This booking link can also easily be added to your website. Go to your Meeting Type > Scheduling Page section and click on add scheduling link on website. Just follow the instructions. for the web snippet integration.

⚑Pro Tip: Use secured https link instead of a http link for added security

The iFrame container width should be >= 577px to have the desktop view- any smaller would have it displayed as mobile view.

If you want to know even more about booking links, e.g how to use hidden bookings questions, check out this article:

Create booking links with preselected time frames

If you only want to show time slots during a certain time period (because there is e.g. a trade fair or event), you can add URL parameters that contain the time period to your booking link.

Here is an example: For this booking link people can only book a slot with Marco from Sept 2 to Oct 7, 2022.

It always follows this format: ?from=yyyy-mm-dd&to=yyyy-mm-dd. You just need to put in the desired year, months, and days and attach that part at the end of your booking link. The available time slots will then be displayed accordingly.

Display your booking links in another language

Your booking links will usually be displayed in the language of the visitor's browser. If you want to manually override the browser language to show the booking link in other languages, adjust your link by adding the language code (see below for supported languages) behind or by adding a query parameter at the end.

German version – option 1:

German version – option 2:

In your added link, replace the "+r+" with the language code just like above or add the query parameter &lang=COUNTRYCODE to the link.

Supported languages:

Below are the supported languages along with their abbreviations, highlighted in bold. These should be incorporated into the booking link, as demonstrated in either option 1 or option 2 above.

English: en
German: de
Dutch: nl

Finnish: fi

French: fr

Italian: it
Spanish: es
Portugese: pt

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